CraftedRx (“we,” “our,” “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, pharmacy services, and telehealth solutions.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: name, email, phone number, billing/shipping address.
- Health Information (PHI): prescription details, medical history relevant to treatment.
- Provider Information: prescriber’s name, credentials, DEA/NPI numbers, and related data.
- Technical Information: IP address, browser type, device identifiers, website usage.
2. How We Use Information
We use collected information to:
- Process and dispense prescriptions.
- Provide personalized compounding services.
- Facilitate telehealth integration and platform support.
- Communicate with patients, prescribers, and partners.
- Ensure compliance with state and federal regulations.
- Improve our services, security, and website functionality.
3. HIPAA Compliance
CraftedRx complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards for Protected Health Information (PHI), including secure transmission, limited access, and staff training.
4. Sharing of Information
We may share information in limited circumstances:
- With prescribers and healthcare providers for treatment purposes.
- With telehealth partners under business associate agreements.
- With third-party vendors who provide operational support (e.g., shipping, IT).
- As required by law, regulation, or court order.
We do not share mobile information with third parties.
We do not sell, rent, or trade personal or health information.
5. Data Security
We employ administrative, technical, and physical safeguards including:
- Encrypted data storage and transmission.
- Secure servers with restricted access.
- Regular audits and compliance monitoring.
Despite our efforts, no system is completely secure. Users transmit data at their own risk.
6. Patient Rights
Patients have the right to:
- Access their health information.
- Request corrections of inaccurate data.
- Request restrictions on certain uses or disclosures.
- Obtain an accounting of disclosures.
- File a complaint without retaliation.
7. Cookies & Tracking Technologies
Our site may use cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies in your browser, though this may affect website performance.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children without parental consent.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: info@crafted-rx.com
Phone number: 888-788-0485
Address: 609 N State Hwy 47, Suite C, Warrenton, MO 63383
