Frequently Asked Questions

Ensuring Quality and Customization in Compounded Medications
What range of compounding specialties do you offer that are relevant to telehealth practices?
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Crafted Rx offers a broad range of compounded medications across multiple specialties. These include Bio-Identical Hormone (BHRT), Weight Management (including GLP-1s), Sexual Health & Vitality, Dermatology & Skin Care Therapy, Pain & Inflammation Management, and more.
Can you compound medications in various dosage forms beyond standard pills?
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Yes, our expert pharmacists can formulate medications in multiple delivery systems including injectables, oral solutions, sublingual tablets, topical creams, and capsules—all customized to meet your patients' specific needs and preferences. We can also develop alternative delivery forms like creams, gels, liquids, or patches.
What measures do you take to ensure the quality and potency of compounded medications?
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Every medication we compound meets rigorous USP standards, prepared in our state-of-the-art facility with triple-checked precision. Our stringent quality control process includes multiple verification steps, stability testing, and comprehensive documentation to ensure safety, potency, and consistency in every dose.
How do you handle medications that require specific storage or handling conditions?
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Crafted Rx adheres to strict protocols for the storage and handling of all compounded medications to maintain their integrity and efficacy. This includes appropriate temperature controls and secure packaging to ensure medications arrive at your patients in optimal condition. Our logistics and fulfillment processes are designed to handle these specific requirements.
Can you compound medications free of certain allergens or excipients?
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Yes, a key benefit of our custom medication formulation is the ability to tailor medications to individual patient needs, including removing allergens or dyes. We can also prepare medications free of problem-causing excipients such as sugar, lactose, or alcohol.
Can you provide reliable alternatives for medications that are currently on shortage?
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Yes, our compounding capabilities provide reliable alternatives when commercially manufactured medications are unavailable, ensuring treatment continuity and patient satisfaction. We offer shortage solutions to address this critical need.
Are your compounding practices regularly audited or inspected by regulatory bodies?
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Reputable compounding pharmacies like Crafted Rx operate under the oversight of state boards of pharmacy and adhere to USP guidelines. While the sources for Crafted Rx do not explicitly mention specific audits, compliance with these standards implies regular adherence to quality and safety regulations. It is reasonable to infer that they follow necessary regulatory guidelines for compounding pharmacies.
Streamlining Operations with Crafted Rx
What are your standard prescription processing times?
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Crafted Rx focuses on fast and reliable fulfillment. Our goal is to process prescriptions efficiently to ensure timely delivery to patients. The exact processing time can depend on the complexity of the compounded medication, but our streamlined workflows, including seamless API integration, are designed to minimize delays.
How do telehealth providers submit prescriptions to Crafted Rx?
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Telehealth providers can submit prescriptions through various methods, especially with our seamless API integration which allows for direct embedding of prescription workflows. We can also likely accommodate traditional methods such as e-prescribing or fax, though the sources primarily highlight the benefits of API integration for telehealth platforms.
What types of patient information are required for prescription fulfillment?
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To fulfill prescriptions accurately and in compliance with regulations like HIPAA, we require essential patient information such as demographics, medical history relevant to the medication, shipping address, and prescriber details. Our API integration is designed to securely handle this necessary data.
Can Crafted Rx handle high-volume prescription needs as our telehealth platform grows?
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Yes, Crafted Rx is equipped for high-volume compounding expertise. Our state-of-the-art facility is designed to handle high-volume medication production, ensuring consistent quality and timely fulfillment as your patient base grows.
What is the process for handling prescription refills for patients?
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Crafted Rx aims to make the refill process convenient for patients. With our integrated systems, patients can likely request refills directly through your telehealth platform (leveraging the API) or through a dedicated process managed by Crafted Rx. Clear communication about refill procedures will be part of our partnership support.
How does Crafted Rx ensure patient privacy and HIPAA compliance?
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Crafted Rx prioritizes patient privacy with HIPAA-compliant patient privacy protocols. Medications are shipped in discreet, professional packaging. Our technology and operational processes are designed to safeguard patient information in accordance with privacy regulations.
Do you offer any marketing or educational materials that we can share with our patients about compounded medications?
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Yes, we offer customizable educational materials that explain the benefits and proper use of personalized treatments, enhancing compliance and outcomes. We believe in equipping both providers and patients with comprehensive information.
What are the terms of your partnership agreements with telehealth companies?
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The specific terms of partnership agreements are established through discussions with our dedicated partnership team. We aim for mutually beneficial collaborations that support the growth and success of our telehealth partners. Contact us to discuss your unique needs and explore partnership opportunities.
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